Administrative Professionals…….yes that’s right, I said it and I meant it. Individuals who perform administrative tasks for a living are just that…..administrative professionals. Not just secretaries or assistants…..professionals. They act like professionals, talk like professionals, but are most times not treated like professionals. The old saying goes “anybody can type and answer the phone.” Not only is that statement antiquated, but it is simply not accurate. The administrative professionals at most businesses do much more than type and answer the phone. These professionals are decision makers, mediators, sounding boards, creative thinkers, researchers, and problem solvers. They take charge of situations that need to be taken care of with professionalism and are most times not appreciated for their input. This is not to say that all companies are run this way. Not by a long shot. There are many companies out there that recognize that their administrative professionals are just that….professionals, and they are treated as such. These companies know that without these people their companies would not run as smoothly and their clients would not receive the excellent customer service that they deserve.
Bill on Welcome to Our Blog!